New Vendor for CIMS Coming

July 22nd, 2026 Update Regarding Weekend Offline Period and Access to New Critical Incident Management System HHSC’s Information Letter No. 2026-21 provides updates about the transition to the new Critical Incident Management System (CIMS) for certain Medicaid providers. The current CIMS system will be unavailable beginning close of business Friday, July 24, 2026, at 5 p.m. The new system will be available beginning at 8 a.m. on Monday, July 27, 2026....

STEPS: 2026-Update

July 21st, 2026 SFY 2025 Financial Compliance Report Now Open in STEPS HHSC has transitioned to a web-based application to collect information from providers for Medicaid and non-Medicaid financial compliance reports. The new system, the State of Texas Electronic Provider System (STEPS), updates and streamlines financial compliance reporting. HHSC will begin collecting state fiscal year (SFY) 2025 Financial Compliance Reports (FCR) on July 20, 2026. The due date...

 Packets For Loss of SSI

July 17th, 2026  Loss of SSI Packets:  Individuals who received notice that they have lost their SSI must submit the application packet sent to them  to HHSC by August 3rd, 2026.  If received by this date, nothing will change for the individual until a determination is made.  HHSC explained that providers can check the TMHP LTC portal under Medicaid Recertification Date and search for August 3rd to determine the persons to which this applies. After August 3rd,...

New Login Process for All Texas Medicaid Providers Through TMHP IAMOnline and Provider MFA Registration for Transition Release 4

July 17th, 2026 Effective Aug. 24, 2026 (TMHP) will add new applications to the TMHP IAMOnline platform. TMHP IAMOnline manages user authentication and authorization to provide a secure, single-entry point for TMHP applications. TMHP will transition the following online portal applications to TMHP IAMOnline: Long-term Care Online Portal (LTCOP) Long-term Care (LTC) Dashboard Electronic Visit Verification (EVV) Portal Care Forms Providers that already have...

FYI-2025 Fiscal Compliance Report Optional For IDD Waiver Providers

July 15th, 2026 Please remember the following: For IDD waiver providers the SFY 2025 FCR is optional.  Future reports will NOT be optional. HHSC urges providers to complete the SFY 2025 FCR to become familiar with the reports and STEPS. The information one submits will NOT be used for any purpose other than providing feedback to HHSC as to adjustments which may need to be made to the reports going forward. Read the highlighted section below.  One’s PEC in...