Letter To Providers From Twogether Consulting-March 1st, 2024

March 1st, 2024 From Twogether Consulting! Hello IDD providers!    The 1st day of Spring is almost here!      We had an amazing turnout for our free resource webinar on Feb. 21st, 2024. Thank you so much Larry Hill from TaskMaster Pro for presenting information on their new ISS software from TaskMaster Pro.  Any persons who would like to see the presentation who missed it, you can go to our “gotostage” page and watch it along with any of our previous...

New Reporting Process for ANE Reporting & Investigations for ICF/IID Program

February 28th, 2024   HHSC has begun to send out new ANE Reporting Procedure Posters to ICF providers this week.  If you do not get one, please contact  Even if you have not received your  ANE posters, please go ahead and make your posting of the new phone # for reporting allegations of Abuse, Neglect and Exploitation in the group homes and other appropriate places for your staff and individuals in your program. Please inform all staff, volunteers,...

ICF/IID Updates

February 25th, 2024 New Reporting Process for ANE Reporting & Investigations for ICF/IID Program HHSC 2/23/2024 Notice:   HHSC has released a new letter of guidance regarding the revised ANE reporting process to CII and the ANE investigation process for ICF/IID.  Here is the published provider letter (PL) 2024-04 Beginning March 1, 2024, reporting of investigations for allegations of abuse, neglect, and exploitation (ANE) for Medicaid consumers served by an...

HHSC IDD Operations Portal For Providers-2024 Update

February 23rd, 2024 Packet/Documentation Submission Details The most efficient mode of submission for HCS/TxHmL documentation is through the IDD Operations Portal. To learn how to register and use the IDD Operations Portal or for answers to any questions, please visit https://hhs.texas.gov/doing-business-hhs/provider-portals/resources/idd-ops-portal or email IDD_Ops_Portal@hhsc.state.tx.us. Packets may also be submitted via fax at 512-438-4249. Questions: For...

Assistance With Medicaid Renewal & Eligibility Issues

February 22, 2024 What Can Providers Do When They Need Assistance With Medicaid Renewal & Eligibility Issues? HHSC is constantly evaluating ways to be more efficient and improve the quality of the application review process, it was suggested that in addition to referring cases to Ms. Perez’s office (Gracie Perez, Access & Eligibility Services) at HHSC, providers needing emergency assistance are urged to contact the Regional Director in their area....