October 18th, 2026

PL 2020-01 Revised: How to File a Complaint about a Surveyor or Survey Inconsistencies 
Pertains to DAHS-ISS, HCS, TxHmL, ICF, PI Investigations, and more
The previous Provider Letter (PL) has been revised and posted on HHSC’s website.  The PL updates links and adds DAHS -ISS and PI to the list of providers. See link below to review revised letter. it is posted as last revised on Oct. 15th, 2026.  https://www.hhs.texas.gov/sites/default/files/documents/providers/communications/2020/letters/PL2020-01.pdf