Informal Dispute Resolution Process-HCS/TxHmL/ICF

September 5th, 2021  HHSC Publishes Revised Informal Dispute Resolution (PL 2021-07) HHSC published a revised version of Provider Letter 2021-07, Informal Dispute Resolution (PDF). A revision was made to update the contact phone number. . The Informal Dispute Resolution (IDR) process gives nursing facilities, assisted living facilities, intermediate care facilities, Home and Community-based Service and Texas Home Living waiver providers the opportunity to...

HHSC Changes To Structure, Organization, and Contact Info: Survey & Certification (HCS/TxHmL)

September 1st, 2021 The Health and Human Services Commission created the Regulatory Services Division (RSD) in 2017 as regulatory functions consolidated from the Department of Family and Protective Services (DFPS), the Department of Aging and Disability Services (DADS), and the Department of State Health Services (DSHS). As part of this consolidation effort, new teams were developed while keeping the division’s core values of quality, consistency, efficiency, and...

Disaster Preparedness: Requests To Exceed License Capacity Due to an Emergency

Requests For Exceeding Licensed Capacity During Severe Gulf Coast Weather HHSC Long-term Care Regulation is reminding providers to be ready to implement emergency preparedness plans. If your facility is impacted by severe weather such as wind or flooding, or is in an area under mandatory evacuation orders, contact the HHSC LTCR Regional Director in the region where the facility is located. In addition to contacting the HHSC LTCR RD, all requests to exceed licensed...

LTC Provider Reporting Guidelines as COVID-19 Cases Surge (ICF Providers)

August 26, 2021 Assisted living facilities, nursing facilities, and intermediate care facilities for people with intellectual disabilities are only required to report COVID-19 cases in residents or staff to HHSC if: It is the facility’s first ever COVID-19 case It is the facility’s first case after having had no COVID-19 cases among staff or residents for 14 days or longer Read Provider Letter 2021-04 (PDF). Email questions to LTCR Policy for more information,...

LTC COVID-19 and Visitation Expansion Rules For in HCS in Texas

August 25th, 2021 Program Provider Response to COVID-19 and Visitation Expansion for HCS (PL 2021-30) HHSC published Provider Letter 2021-30 Program Provider Response to COVID-19 and Visitation Expansion for HCS. This letter replaces PL 2021-09.  This letter describes the actions a program provider must take to mitigate COVID-19 according to Executive Order GA-38(link is external) and CDC guidance and the criteria for expanded indoor and outdoor visitation as well...

HCS/TXHML Survey Operations Transformation (PL 2021-26)

August 15th, 2021 HHSC Publishes HCS and TxHmL Survey Operations Transformation (PL 2021-26) In advance of the HCS Waiver Survey and Certification unit’s transition to Long-term Care Survey Operations, HHSC has published PL 2021-26, HCS and TxHmL Survey Operations Transformation (PDF). The letter provides information about HHSC’s transformation efforts and what HCS and TxHmL program providers can expect on August 30, 2021.