HCS & ICF Emergency & Disaster Preparation Updates

January 1st, 2023 LTC Winter and Extreme Freezing Weather Preparedness HHSC encourages long-term care facilities and agencies to review and update emergency plans for freezing temperatures and snow. Emergency plans for extreme weather should include the provider’s plan to address: Power loss Water and food needs Communication to families and staff Staffing shortages Sheltering in place and evacuation as applicable Providers must follow emergency preparedness rules...

Out-of-Hospital Do-Not-Resuscitate Order (From DSHS)

Out-of-Hospital Do-Not-Resuscitate Order Out-of-Hospital Do-Not-Resuscitate (OOH DNR) order. Both the English and Spanish versions can be downloaded on the EMS and Trauma Systems website, along with “Frequently Asked Questions About OOH DNR,” also in both languages. For questions related to OOH DNR orders, email EMSInfo@dshs.texas.gov.

ICF COVID-19 Response & COVID-19 FAQs Retired By HHSC-Dec. 13th, 2022

December 18th, 2022  HHSC Long-term Care (LTC) Regulation has retired the COVID-19 Response for ICF for Individuals with an Intellectual Disability or Related Conditions Response Plan and the ICF Frequently Asked Questions documents, effective Dec. 13, 2022. Facilities can obtain guidance along with resources for infection prevention, control measures, and Personal Protective Equipment (PPE) through the Infection Prevention and Control Measures for Common...

HHSC Complaint and Incident Intake Voicemail Reporting Option Ends on Dec. 31 (ICF/IID)

December 11th, 2022 The provider self-reporting voicemail option will be transitioned out of service on Dec. 31, 2022. Effective Jan. 1, 2023, provider self-reported incidents must be submitted using one of the methods indicated below: This does not apply to HCS or TxHmL, only ICF and other LTC programs such as ALF’s, SNF’s, DAH’s… Online via Tulip Email ciicomplaints@hhs.texas.gov Call 800-458-9858 (available Monday–Friday, 7 a.m.–7 p.m.)...

HHSC Retires LTCR Provider Investigations Policy Mailbox

December 11th, 2022 The Health and Human Services Commission (HHSC) created the Regulatory Services Division in 2017 as regulatory functions consolidated from the Department of Family and Protective Services, the Department of Aging and Disability Services and the Department of State Health Services. As part of this consolidation effort, effective Jan. 30, 2023, HHSC will retire the Provider Investigation policy mailbox at PIPolicy@hhs.texas.gov. For questions...