March 11th, 2024

The notice below provides an email address/box for providers to use in obtaining assistance with the revalidation process, please remember to contact HHSC’s oversight email box to report any inconsistencies you receive from TMHP representatives regarding practice locations, site visits and payment holds.   That email address is:

(HCS) Providers May Continue Submitting Service Claims While Completing Medicaid Enrollment Revalidation

“The Texas Health and Human Services Commission (HHSC) is aware that 1915(c) HCS providers are experiencing delays in completing Medicaid enrollment revalidation through the Texas Medicaid & Healthcare Partnership (TMHP), due to the need for additional clarification and guidance for submitting practice location information. HHSC and TMHP are working to address this and will provide further clarifications and instructions to HCS providers in the near future.

In the meantime, HCS providers that intend to stay enrolled in Medicaid must continue to work with TMHP to complete all aspects of Medicaid enrollment revalidation not related to practice locations. HCS providers that intend to stay enrolled in Medicaid may continue to submit electronic service claims for services rendered even if their Medicaid enrollment revalidation date has passed because of process delays related to practice location issues. Further, HCS providers will not be placed on vendor hold if their Medicaid enrollment revalidation has been submitted in the Provider Enrollment Management System but has not been completed because of issues related to practice locations and site visits.

HCS providers that need assistance with completing the steps for revalidation can contact the TMHP Provider Relations department at”

**A TMHP representative can schedule an enrollment walkthrough to assist with questions and completing the revalidation steps.