April 28th, 2026
Security Function Set up Help!
Instructions for setting up the security function are below. Hopefully, the instructions below will save providers time and a lot of trouble, so you don’t have to contact HHSC and wait for assistance.
Instructions Shared By A Provider That They Received From HHSC:
- Log in to IAMOnline the way you have currently been doing.
- Obtain your verification by SMS or email
- At the top right of the screen you will see your name under which you will see IAMOnline. Click on the arrow next to IAMOnline to view 3 options in the drop box – Settings, Preferences, and Sign Out
- Select Settings
- Under Security Methods, set up Okta Verify
- IAMOnline will generate a QR code for the app to set it up.
- Download the Okta Verify App to your phone and follow the steps and choose the option for obtaining your credentials from an organization.
Note: HHSC staff stated that on Monday, 4/27/26, the email verification will still work to verify for logging in.
April 14th, 2026
IAMOnline and Provider MFA Registration
The Texas Medicaid & Healthcare Partnership (TMHP) will transition to the TMHP IAMOnline platform as the new entry point for accessing applications on tmhp.com. Read the full alert.
TMHP will provide additional details and instructions related to the TMHP IAMOnline transition by April 24, 2026.
