Monthly Provider Demonstration Webinars For CIMS

by | Oct 6, 2026

October 6th, 2026

Critical Incident Management System (CIMS) Monthly Provider Demonstrations

Deloitte will host a monthly provider demonstration webinar on October 21, 2026, from 1:00-2:00 pm.

Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System (CIMS). The Texas Health and Human Services Commission encourages providers to take advantage of these live training opportunities.

This applies to:

  • Community Living Assistance and Support Services (CLASS) providers.
  • Deaf Blind with Multiple Disabilities (DBMD) providers.
  • Home and Community-based Services (HCS) providers.
  • Texas Home Living (TxHmL) providers.
  • Local intellectual and developmental disability authorities (LIDDAs).

Register for the webinar by logging into CIMS and navigating to the learning portal by clicking on the “Learning” tab on the CIMS dashboard. Click the red button that reads “Click here to register for the next live provider webinar” to access the webinar registration page.

Email MCS_CIMS@hhs.texas.gov with any questions or concerns.

As of July 27, 2026, users access CIMS through:
IAMOnline For support with IAMOnline, contact the HHSC Enterprise Service Desk at 855-435-7181.

For support with the new CIMS application and learning portal, contact the CIMS Help Desk at 866-898-5022 or HHSCCIMSSupport@deloitte.com.

Please visit the HHSC CIMS website for important updates about CIMS.