January 9th, 2022
Register for HCS and TxHmL Webinars, Additional Training Resources
Texas Medicaid and Healthcare Partnership is hosting Long-term Care Home and Community-based Services and Texas Home Living Waiver Program webinars for program providers, Local Intellectual and Developmental Disability Authorities, and financial management services agencies that submit claims on behalf of Consumer Directed Services employers.
Each webinar is composed of two sessions. Attendees can register for any first session and any second session by clicking on the dates below but should complete the first session before attending the second session.
The two-session webinar will cover the LTC Online Portal, management of waiver program assessments and forms in the portal, purpose and workflow of various forms, and available resources for program providers, LIDDAs and FMSAs.
Participants can submit questions during the webinars that will be answered during the webinar’s Q&A session.
Session one webinars are scheduled from 10 a.m.–1 p.m.
Session two webinars are scheduled from 10 a.m.–12:30 p.m.
Additional Training Resources
Program providers, LIDDAs and FMSAs should create a TMHP Learning Management System account before the webinar to access the LTC Online Portal and claims submissions training. New TMHP LMS users can access the LMS Registration and Navigation Job Aid for Providers (PDF) located on the LMS homepage.
Suggested training resources include:
- HCS and TxHmL Waiver Programs Frequently Asked Questions (PDF)
- LTC Online Portal Basics Computer-Based Training
- TexMedConnect for LTC Providers CBT
- Remittance and Status Reports for LTC Providers Quick Reference Guide (PDF)
- Claim Appeals for Medicaid CBT
- TMHP Claims Video
- TMHP Account Setup for HCS and TxHmL Waiver Programs QRG (PDF)
- LTC User Guide for Online Portal Basics, General Information and Program Resources
- LTC User Guide for TexMedConnect (PDF)
For questions and help navigating the LMS, email TMHP Trainings Support.
February 7th, 2021
Claims Submission
Beginning August 2, 2021, Home and Community-based Services (HCS) and Texas Home Living (TxHmL) providers must submit claims for dates of service on or after August 1, 2021, using Texas Medicaid & Healthcare Partnership (TMHP) online claim submission tools, TexMedConnect or the Electronic Data Interchange (EDI). To become an EDI submitter, visit the TMHP EDI web page for more information. Providers should review the Portal Security Training Manual, and complete the Electronic Data Interchange Agreement for Long-Term Care Providers.
Forms Submission
Beginning August 2, 2021, HCS and TxHmL providers and Local Intellectual or Development Disability Authorities (LIDDAs) must submit forms online through the TMHP Long-Term Care (LTC) Online Portal. These form submission updates will help improve accuracy and will allow for more timely processing and payments for providers.
The following forms will be available for submission on the TMHP LTC Online Portal on August 2, 2021:
• HCS or TxHmL Pre-enrollment
• 8578 Intellectual Disability/Related Condition Assessment
• 8582 TxHmL Individual Plan of Care
• 3608 HCS Individual Plan of Care
• HCS Provider Location Update (PLU)
• Individual Movement (IMT)
• Local Intellectual and Developmental Disability Authority (LIDDA) Reassignments
• Request Individual Update
• Service Coordinator Update
• Initiate Individual Suspensions
• 3615 Request to Continue Suspension of Waiver Program Services
• 3616 Request for Termination of Services Provided by HCS/TxHmL Waiver Provider
Account Preparation and Additional Resources
To prepare for this transition to the TMHP LTC Online Portal, HCS and TxHmL providers that have never used the LTC Online Portal will need an administrator or user account. Providers can find directions for creating an account in the Long-Term Care (LTC) Online Portal Basics computer-based training (CBT) in the TMHP Learning Management System (LMS), and the Long-Term Care (LTC) User Guide for General Information, Online Portal Basics, and Program Resources on the TMHP website and in the TMHP LMS.
Note: To access the LMS, users will need to register for the LMS by clicking the Don’t Have an Account? Sign Up Here button beneath the login field.
HCS and TxHmL providers that use third-party software and third-party vendors to submit claims can register for the TMHP Electronic Data Interchange (EDI). Providers wanting to use EDI will need to complete software testing on the TMHP EDI Testing website.
Additionally, providers are encouraged to visit the TMHP Long-Term Care web page. In the left-hand menu of the LTC web page, providers can find Medicaid and LTC training materials and navigational videos.
Providers can find more information in the “Recent News” section, of the LTC Bulletin in future articles and on the TMHP website.
For any questions related to the HCS & TxHmL Forms and Claims Migration Project, email HCS_TxHmL_Form_Migration@hhs.texas.gov.
For EDI-related questions, call the EDI Help Desk at 888-863-3638.
April 15th, 2019
As of April 1, 2019, Long-term care intellectual and developmental disability providers and local IDD authorities can electronically submit and receive documents to and from HHS IDD Program Eligibility and Support and IDD Utilization Review.
Who Can Use the Portal?
If you contract with HHS to provide IDD services in the following programs, you can register and begin using the portal:
- Community First Choice
- Community Living Assistance and Support Services
- Deaf-Blind with Multiple Disabilities
- Home and Community-based Services
- Intermediate Care Facilities for Individuals with Intellectual Disabilities
- Texas Home Living
What Are the Benefits?
To learn more, read the IDD Operations Portal Flyer (PDF).
Where Do I Register and Learn How to Use the Portal?
Complete the Initial Account Setup and register your business with the portal at txhhs.force.com. To learn more, read the IDD Operations Portal User Guide (PDF).
HHS will use email alerts, information letters, training webinars and in-person communications via existing stakeholder meetings to provide portal updates.
For technical issues, contact the IDD Operations Portal Team at IDD_Ops_Portal@hhsc.state.tx.us.
