July 26th, 2024

New PCS Contact

In December, Marie Redman, Provider Claims Services, HHSC, retired.  Many providers relied on Ms. Redman for assistance with billing and claims issues.   Please update your HHSC contact list to change the contact person to Leah Gann (at least for now).

Ms. Gann started in February of this year, as the Manager V with PCS in the Claims Management Division. She now holds the position that Marie Redman held prior. She has requested that providers please send emails that would have gone to Marie Redman to her and she or her team will get you a response as quick as possible.

Contact Information:

Leah Gann (Manager V with PCS)

HHSC MCS/Operations LTC Claims Management

Office: 512-438-2268

Mobile: 737-308-1175

Email:  Leah.Gann1@hhs.texas.gov