HCS/TxHmL-Provider Applicant Training (PAT) and Provider Applicant Test (Update)


“My application was accepted to become an HCS &/or TxHmL Waiver Provider, now what do I do?”


Online Training FAQ’s
How can I access the HHS Learning Portal?
Once your Contract Manager has informed you via email of your approved application, you will receive an email approving your application with a link to the HHS Portal, and the Program Manager will have to create an account to complete the training. Please contact IDDWaiverContractEnrollment@hhsc.state.tx.us, or call 512-438-3234 to confirm with your assigned Contract Manager.
What are the steps to complete the training?
• Once you set up your new account, find and select the Medicaid Long Term Services and Support Training under “Course Categories.”
• Select the Provider Applicant Training (PAT) link. The training is compiled in three different steps. Helpful tips are available on this page.
Step 1: Important to know Before you Get Started
➢ Fill out the Provider Applicant Training (PAT) Information form. This form must be completed to access the introduction and the training modules.
Step 2: Training Modules
➢ Each module must be completed to advance to the next module.
Step 3: Evaluation and Certificate
Complete the mandatory survey to gain access to the Provider Applicant Training Certificate
Make sure to save your certificate of completion
➢ You will be notified via email of your test dates
How many modules are in the course?
There are 12 modules.
How long can I take to complete the training?
The training can be completed at your own pace.
Note: The program manager will not be allowed to take the test until the training has been completed and a certificate of completion has been generated.
How long do I have to complete the test?
You will have 40 minutes to complete the test. No additional time will be allotted.
May I change my answers?
Yes, but only within the 40 minutes allotted.
How do I get my score?
The system will grade your test immediately after completing it.
The program manager passed the test, what is the next step?
Your HHS Contract Manager will contact you via email to explain the next steps, which will include scheduling a pre-award site visit.

Is there a retake if I failed the test?
There will be two opportunities to take the test. If you fail a second time you will be required to retake the training
.After completion of the training you will have an opportunity for a third test.
If you do not pass the third test attempt, please submit a new application if you would still like to become a provider.
** DO NOT submit a copy of the previously denied application. Previously denied applications submitted will be rejected and cause a significant delay in your enrollment. To reapply, visit our resources found on our website, along with instructions on how to fill out the forms  For more information see the link below:

“Study & Prep Session For HCS Provider Applicant Test” (Pre-Recorded Webinar)

Contact us to purchase a link to the previously recorded session on February 1st, 2021

(We will be reviewing some TxHmL information as well)

Cost:  $150/person



Description of HCS & TxHmL Waivers and Basic Terminology Needed

Tips for Preparing For The HCS Provider Certification Test.  

Important Sections of the HCS & TxHmL Handbook,

Frequently Asked Questions found on the HHSC HCS/TxHmL home pages.  

Frequently Cited TAC Codes  (HCS & TxHmL)

How to Access  Important Information on the HHSC Website: Joint Training Opportunities, HCS/TxHmL Waiver Training, Resources, Contact Information, etc.. 

Information on Person-Centered Training Opportunities and The Importance of This Training

What Happens After I Pass My Test?

HCS Practice Test during the session, so that you may become comfortable with the type of questions that may be asked during the PAT testing session


Don’t forget to study for your test!!!

Links to TAC (Texas Administrative Codes)  provided below to Study 

HCS  https://texreg.sos.state.tx.us/public/readtac$ext.ViewTAC?tac_view=5&ti=40&pt=1&ch=9&sch=D&rl=Y



HCS Provider Applicant- Provider Applicant Training (PAT) and Test

Okay, for those of you who are going through the HCS or TxHmL provider applicant process and had your application approved, a lot of people are contacting me inquiring about when the orientation (PAT) and testing are going to happen as some of you have been waiting a very long time.

Just FYI- I am unclear about testing, as we have been getting lots of different possible release dates for the Test.  It should be available online sometime between December 2020 and February 2021, but I have also heard that it could still be on hold due to COVID-19.  There will be some sort of “Proctor” (test monitor) during the testing.

What I do know is that the orientation or what is now called the Provider Applicant Training, has been available online since at least April or May of this year, through the HHSC e-learning portal.  You must receive a letter via email inviting you to the training and/or testing.

**If you received your application approval letter with a link to the online portal PAT training when they just started and you have completed your Provider Applicant Training (PAT) and printed the certificates, and still have not received an invitation to take the test yet, please go back and login to the e-learning orientation in the portal. If you log in and it no longer says 100% complete, and now says something like 80% complete, you will need to go back into the complete it.

HHSC has apparently added some new steps at the end of the Provider Applicant Training (PAT), that were not there when some of you completed your initial orientation and printed your certificates. There is an evaluation for step 3 and I believe there is a step 4. I think step 4 is some kind of attestation that you are the individual that will be taking the HCS or TxHmL applicant test and that you will not look at any other material while taking the test.  FYI- The “Program Manager” listed in your HCS application is the person who must take the test by the way.

I am unclear as to why there was no notification of the changes in the e-learning process and that you would have to go back and complete that before HHSC can approve you at 100%, but that could be why you have not heard back about testing for quite some time.

In addition, there are 2 persons listed as test approvers for the portal, I believe in just the past few days, according to some of you who have done the online orientation process.  My guess is this probably means that HHSC is getting very close to getting back to Provider Applicant Testing, but that it will be online. I am hopeful that many of you out there can finally take your test and get your certification to become a provider.  I know some applicants have been in limbo for quite some time.

As I said at previously, the last information we received indicated the test will be online and will start being offered sometime between Dec. 2020 and Feb. 2021.  The PAT applicant will have to schedule a time to go to a testing “site” and to take the test online with a “proctor” in the room or the proctor may be watching “online” to monitor the person taking the test.

Start studying now, if you haven’t already!!

Remember to get prepared and please study. You may have been waiting a long time to test, but I know that applicants sometimes don’t study as much as they need to, to take the test.  If you have come this far, you do not want to fail the test and have to start all over again!  Please contact us if you need help in preparing for the test.  We do provide services such as study prep sessions, practice tests, etc… 

Be sure to study the HCS Handbook and the Texas Administrative Codes for HCS (& TxHmL if you applied for this certification as well).     See links below:

Go to this site.  These sections are the HCS Handbook and are a “non-legalize” explanation of the HCS Texas Administrative Code.  They also tell you who is responsible for what. LIDDA Vs. Provider.   But your specific questions for the test will most likely be coming from the HCS TAC code.  This is just a better explanation to make you understand those rules.


New Revised TAC (Texas Administrative Code) for HCS

(Home & Community Based Services) was put into effect in October 2019.

 Title 40 Part 1 Chapter 9 Subchapter D


Section 9.151 through 9.192.

New Revised TAC (Texas Administrative Code) for TxHmL

(Texas Home Living Waiver was put into effect in October 2019.


 Title 40 Part 1 Chapter 9 Subchapter N 

Section 9.551 through 9.587