May 30th, 2022

LTC Online Portal Dashboard Accessibility Issue Resolved

An accessibility issue with the Long-Term Care Online Portal Dashboard has been resolved.

“I have received quite a few calls about this issue.  And unfortunately, that made it also very difficult to get a status on claims billed for many providers. So hopefully the issue is now truly resolved.”

From HHSC:

“Home and Community-based Services and Texas Home Living waiver programs providers and local intellectual developmental disability authority agencies can access the LTC Online Portal Dashboard by ensuring that they have the correct user permissions.”

Read the full alert here.

If you have any questions about accessing the LTC Online Portal Dashboard, contact the TMHP LTC Help Desk by calling 800-626-4117, selecting Option 1, & then selecting Option 7.