November 10th, 2024
REMINDER TO ALL LONG-TERM CARE PROVIDERS, BLACKBOARD CONNECT ENDED OCT. 31ST, 2024!
The current emergency communication system (Connect) for long-term care providers ended on Oct. 31 and will be replaced by the new system (AlertMedia), which is anticipated to go live no later than Dec. 1.
During this gap, no emergency communication system will be in place, so HHSC will communicate with providers through alerts, email and phone calls. Providers must respond to any request for information related to emergency preparedness and follow any instructions from HHSC.
Once AlertMedia is in place, HHSC will issue a separate communication on how to use the new system. Providers will be required to register in AlertMedia as defined by their Texas Administrative Code rule.
