Off-site Services

We have great news for you! We are now offering our services to you via telephone, e-mail and fax. We have always provided these services to agencies that have contracted with us to do on-site quality assurance. Now you, too, can take advantage of our expertise at an affordable rate! You can call us or email us with questions or email or fax your documents for review to be sure they meet state standards.

We’ll be available to assist and advise you, your care coordinators, QMRP’s and nurses. We’ll review and provide feedback for any of your program documents, answer questions regarding the Texas Administrative Code and Billing Guidelines, assist you with writing plans of correction, developing policies and procedures and with creating tools and tracking systems. If you need answers to your questions, we’ll be here for you. We’ll be glad to help you any way we can.

This is a wonderful opportunity for your program to have the support it needs at a reasonable cost. If you are interested or need more information about how we can help, please contact us

Service Options

  • Option 1

    $65 / hr


    • 3 hours of consultation
    • $195 quarterly
    • $780 annually
  • Option 2

    $60 / hr


    • 6 hours of consultation
    • $360 quarterly
    • $1,440 annually
  • Option 3

    $55 / hr


    • 9 hours of consultation
    • $495 quarterly
    • $1,980 annually


Please view our Off-Site Service Agreement to make a payment.

How will I be billed? We will bill against your time in 15-minute increments. A service (conversation or review) lasting up to 20 minutes will be billed as 15 minutes and 21-30 minutes will be billed as 30 minutes. A service lasting up to 50 minutes will be bill as 45 minutes and 51-60 minutes will be billed as 1 hour. You will receive quarterly invoices via email showing the time used and time remaining along with details of how your time was spent.

Can I save up my time?Yes, you can. If you sign up for a year of services, you can save up to 2 quarters at a time. For example: If you chose Option 2, you could use 12 hours in one month if you have not yet used any for the previous months in that quarter and for the previous quarter. That way, you can use our services when you need them the most. You can also save up your time within a quarter to use in one month.

Do I have to sign up for a year? No, you don’t. You can contract for 1, 2 or 3 quarters or for a year. Just know that the more hours you sign up for, the lower the cost per hour.

Can I cancel my contract? Yes, you can. If you are not satisfied with our services, just send us an email notifying us that you wish to cancel your contract and we’ll refund your money via check for the remaining time.

Please note:
Q & A sessions or conference calls should be arranged by appointment. Due to our business travel and teaching classes, we may not be able to take a call right away but we will return phone calls within 24 hours (usually the same day).

If you send us documentation for review and feedback such an IP or annual staffing, please allow for a 2-3 day turn around. We will complete the work in a timely fashion but it may not be within the same day we receive it.